I cannot access my emails

If you forgot your email address or are locked out of your email account, we may still be able to help!

If you can’t remember your email domain that’s okay, try entering without it!

Example: [email protected] becomes amazon123

If you have lost access to your email account we may be able to transfer your old account across to a new email.

What we’ll need:

  • Government Issued ID
  • Last 4 digits of credit card used with last order
  • Items in your most recent order

Open a support ticket with those details and we will get in touch shortly

As a last resort option (if you’re eligible) is to use our GDPR system to request removal of your data from our systems https://gdpr.lucabashford.com

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