Articles in this category I can’t find the password reset link Check your spam folder to ensure that the password reset link was not accidentally filtered there. If you still cannot find the link, contact our support team. How do I verify my email? When you first sign up using your email address, we automatically send an email to confirm that the address is valid and working. If you don't receive the email, check your spam folder, and check that... How do I request a password reset link? (This article is relating to the service 'LB. Store (store.lucabashford.com)' however, the same steps may apply to other services). If you've forgotten your pass I'm locked out of my account! Don't worry, we'll do our best to make sure you can access your account First, we need to determine the cause... Here are the most common reasons as to why you cannot access your account: 1. Your e... I cannot access my emails If you forgot your email address or are locked out of your email account, we may still be able to help!