How do I request a password reset link?

(This article is relating to the service 'LB. Store (' however, the same steps may apply to other services).

If you've forgotten your password, but remember the email address you used to register with us, follow these steps to regain access to your account: 

1. Visit our login page

2. Click 'Forgot Password?'

3. Follow the prompts to reset your password

Please note our reset password feature is not accessible via Internet Explorer.

If you no longer have access to your emails then we may be able to transfer your account to a new address, to start the process please click here

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